FAQ
Questions worth asking before you buy
Including the ones vendors in this industry usually avoid.
General
What does Simplifyed actually do?
We are a technology and automation provider for traders. We help you connect a signal source — TradingView and other platforms — to a supported broker, deploy and host that setup reliably, build indicators and strategy logic in Pine Script or Python, and train your team to operate it. We do not manage money, give investment advice, or recommend what to trade.
Do you provide investment advice or guaranteed returns?
No. Simplifyed is a technology provider. We do not offer investment advice, portfolio management, or any form of return guarantee. Automation removes manual execution work — it does not remove market, strategy, execution, connectivity, or platform risk. Every trading decision and its outcome remains yours.
Which markets do you support?
Indian equities and F&O. Support for a specific instrument or segment depends on your broker's API — confirm your broker on the integrations page or ask us before you subscribe.
Getting started
Do I need to know how to code?
No for the hosted bridge and for indicator subscriptions — those are configuration, not programming. Yes if you want to modify strategy logic yourself, which is where Pine Script or Python knowledge helps. Our training track exists for exactly this gap, and custom development exists for when you would rather we build it.
Can you migrate my existing setup?
Usually yes. Bring us your current configuration, broker, and signal source and we will scope the migration before you commit to anything. Complex or unusual setups may need a paid scoping call first.
Indicators
How does indicator access work?
Indicators are delivered as invite-only TradingView Pine Scripts tied to your TradingView username. You get documentation, a usage guide, onboarding support, and updates for as long as your subscription is active. Access ends when the subscription ends.
Can indicators be customised to my own rules?
Yes. Most indicators expose parameters for timeframe, thresholds and confirmation logic. Changes beyond the exposed parameters are custom development work and are quoted separately.
Do you publish backtest or live performance results?
No. We do not publish performance figures for our indicators or strategies. Any number we cannot substantiate with a documented methodology, date range, cost and slippage assumptions, and the required disclosures is a number we will not show you. Treat any vendor in this industry that does otherwise with caution.
Support
What support do I get after purchase?
Onboarding assistance to get the setup running, documentation for the product you bought, and a support channel by email and WhatsApp. Response coverage varies by plan — the pricing page states what each tier includes.
What is your refund policy?
Refund and cancellation terms are set out in full on the refund policy and cancellation policy pages. Read them before purchasing.
Still unanswered?
Ask us directly. If the answer is “we cannot do that”, you will get that answer.
