Privacy Policy

This policy explains what data JeNeFa AdVenture (trading as Simplifyed) collects, why, and what you can do about it.

1. Data we collect

• Account and billing details — name, email, phone number, and billing address.
• Enquiry data — what you send us through the contact form, email, or WhatsApp, and the page you sent it from.
• Service usage logs — technical logs from services we operate for you, including signal and order events needed to support and audit your setup.
• Technical diagnostics — error logs and performance data used to keep services running.

2. What we never ask for

We do not ask for, and you should never send us, your broker password, API secret, two-factor code, OTP, or payment card details. Anyone requesting these while claiming to represent Simplifyed is not acting for us. Report it to [email protected] immediately.

3. Why we use data

To deliver the services you have purchased, secure the infrastructure, process billing, improve reliability, and provide support. We do not sell your data, and we do not use it for advertising.

4. Analytics

We use privacy-focused, self-hosted analytics to understand which pages are useful. It records page views and interaction events in aggregate. It does not use advertising cookies and does not build a cross-site profile of you.

5. Data sharing

We share data only with the service providers necessary to run the business — hosting, communication and billing vendors — under confidentiality obligations, or where required by law.

6. Data security

We apply reasonable administrative and technical safeguards. No system can guarantee absolute security, and we will not claim otherwise.

7. Data retention

We retain data for as long as needed for service delivery, legal obligations, auditability and dispute resolution.

8. Your rights

You may request access to, correction of, or deletion of your personal data, subject to applicable legal and contractual limits. Write to [email protected] from your registered email address.

9. Third-party services

Brokers, exchanges, cloud providers and integration platforms have their own privacy terms and their own handling of your data. Review theirs separately — this policy covers only what Simplifyed does.

10. Policy changes

This policy may be updated. Material changes will be reflected in the date at the top of this page.

11. Contact

For any privacy request or concern, email [email protected].

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Note on this document. This wording is a drafting aid and is not legal advice. It should be reviewed by a qualified Indian lawyer against the Digital Personal Data Protection Act and any other applicable requirements before it is relied upon.